STUDY PARTICIPATION

What criteria are used to select me for a study?

Important criteria for suitability for a particular study design are the individual skin condition, your age, your gender and whether you are not eligible for certain studies.

Why is a dermatological examination so important?

The dermatological examination not only determines your general state of health, but also specifically analyses your skin type. These special criteria enable us to invite you to suitable studies in a targeted manner.

Why is it important to always arrive for dates at the Study Center on time?

Late arrivals or unexcused absences often disrupt very closely coordinated study plans and, in the worst case, render the entire test results unusable. Sometimes this can lead to exclusion from the respective study.

Why should you cancel appointments early?

Cancelling early allows us to substitute a standby study participant if necessary or to adjust the daily schedule of the study.

What are the consequences of a cancellation?

Cancellation can lead to a reduction in your financial compensation, as can unexcused absence. In both cases, you may be excluded from participating in the study and your financial compensation may be cancelled.

What does acclimatization mean?

Acclimatization serves to acclimatize you and your skin to the climatic conditions during the measurements. If acclimatization is necessary prior to your study date, you will find this information in your study documents. If you have any questions, please contact our team at the Study Center.

Are there any additional benefits for me as a study participant?

As a study participant of the Beiersdorf Study Center, you will now receive an exclusive 10% discount on your purchase at NIVEA Haus Hamburg when you show your volunteer ID. To simplify the process, you will receive a sticker with a scannable QR code at our Study Center. We simply stick this on your volunteer card.

When will I receive my financial compensation?

Your financial compensation will be instructed for payment at the end of a study at the latest. The amount will be credited to your specified account. If you have any questions about this, please contact our service team.

Can my financial compensation be reduced?

Unexcused absences from a study date or non-compliance with the study requirements will lead to reductions or withholding financial compensation, and in some cases even to exclusion from the study. The amount of the reduction is a case-by-case decision, which we reserve the right to make.

Why is it important that your bank details are up to date? 

Only up-to-date bank details ensure that you can receive your financial compensation.