Punctuality, conscientiousness, and reliability are key factors with which you can contribute to the success of a study. Late arrival and unexcused absence often make it impossible to comply with the very tight schedule of our studies and, in the worst case, make the entire test findings unusable. In some cases, this can lead to excluding you from the respective study.

Therefore, please schedule sufficient time for coming to the Study Center.
Contact us on +49 40 4909 5600
as early as possible if you are sick or have any other reason why you cannot attend a study appointment. Even if you are on your way to us and can foresee that you will be late, a phone call is valuable. We will inform the person conducting the study and, if necessary, we can still make it possible for you to participate.

Careful compliance with study instructions (e.g., applying cream—where, when, how often, etc.) is essential.

Please make sure that you inform us immediately about changes of any kind, such as a change of address or residence, a change in your bank details, or if you have any other concerns.