STUDY APP – PILOT PROJECT

 

How do I enter my study participant ID number?

Please enter your ID numbers from the end (right) up to the 6th digit. If necessary, fill in the front (left) with zeros. 

What does profiling mean?

  • Here, you enter your email address and click on SEND CONFIRMATION CODE, then we will send you an email for verification. 
  • Please now check your email inbox (if necessary, also check the spam folder) and enter the confirmation code into the app. 
  • If this does not work, please check your email address again and repeat the process. 

What is meant by study participant ID card?

  • You can find your ID on your ID card or on the documents from your last study. 
  • If you do not know it, please contact our hotline on +49 40 4909 5600 or send us an email – we will then contact you and help you further. 

How do I use my app for studies?

  • In the initial period, you will receive a push message from us as a registered app user. This push message will take you to the study(ies) on offer. 
  • Please check on your mobile device under Settings whether push messages are active.

How can I view my study documents?

  • All documents relating to your study are available for download under FILES. 
  • Please remember to bring your completed and signed documents with you to appointments on-site. 

How can I communicate with the study team?

  • Indirect communication: everything you click on in the app 
  • Direct communication: BUTTON contact number 

We hope that the FAQs will help you.

Yours, Reza Keyhani (Project Management) & the Study Center team